FAQ

—Forgot my login. What should I do?

-To log in to the online pokie net, you use your email address and password. Your gaming login is specified in your player account (if you provided these details).

-In which currency is the account opened? Could I change the currency?

-The account currency is chosen once, during registration. Customers of thepokiesnet Australia can choose from Euro, US Dollar, and Australian Dollar. It’s not possible to change the currency later.

—Could I make deposits at The Pokies17 from my mobile phone?

Absolutely. Mobile version allows you to play for real money or in demo mode, and it has full functionality on smartphones.

—What is a wager, and how does it work?

-A wager is a multiplier that is applied to the amount of the player’s bonus or winnings from free spins. For example, if a gamer earned 500 AUD using free spins, and the wagering requirement is x15, the required amount of bets to fulfill the wagering requirement would be 500 * 15 = 7,500 AUD. Withdrawal of funds is not possible until the bonus or free spins have been wagered.

—The bonus is not starting in the slot. What should I do?

-Refresh the page; the game data is automatically saved. If that doesn’t help, contact our team.

—What is slot volatility?

-Volatility is a parameter that shows the risk level of a slotmachine, including the size and frequency of wins. Volatility be able to be low (small but frequent wins), high (infrequent but significant wins), or medium (a balance between the two).